Yes. All our products are new and genuine, never used or refurbished. Every product is checked before it ships.

Yes, like all our spare parts and accessories, it benefits from the 2-year statutory warranty of conformity. As an official authorised dealer, we take care of the process for you. For a request, open a ticket from your After-sales tickets area or write to our after-sales service.

Delivery not available to the United Kingdom, contact us.

Depending on your eligibility, you can pay in interest-free instalments with Klarna or PayPal. Siko Mobility financing also lets you pay in 3 to 84 instalments on eligible purchases. You can also pay by bank card, Apple Pay or Google Pay.

You have 14 days from receipt to exercise your right of withdrawal, without having to give a reason. Send it back complete, with all its accessories. A product that is damaged or used beyond what is necessary to check that it works is refunded less a deduction corresponding to its loss of value. You pay the return costs. Write to us with your order number before sending it, and we will explain what to do.