No, it is new and genuine. We don't sell refurbished or used items. It is checked before it ships.

Yes, it benefits from the statutory warranty of conformity for 2 years, like all our spare parts and accessories. As an official authorised dealer, we handle the process on your behalf. For a request, open a ticket from your After-sales tickets area or write to our after-sales service.

Delivery not available to the United Kingdom, contact us.

Klarna and PayPal let you pay in interest-free instalments, subject to eligibility. To spread the cost over a longer period, Siko Mobility financing lets you pay in 3 to 84 instalments on eligible purchases. Bank cards, Apple Pay and Google Pay are of course accepted.

Yes, you have 14 days from receipt to exercise your right of withdrawal, without having to explain why. It must be returned complete, with all its accessories. If it is damaged or has been used beyond what is necessary to check that it works, its loss of value is deducted from the refund. Return costs are at your expense. Write to us with your order number before sending the parcel, and we will tell you what to do.