Yes, it is new and genuine. We don't sell used or refurbished items. Each product is checked before we ship it.

Yes. All our spare parts and accessories come with the 2-year statutory warranty of conformity. As an official authorised dealer, we handle the process for you. For any request, open a ticket from your After-sales tickets area or contact our after-sales service.

Delivery not available to the United Kingdom, contact us.

You can pay in interest-free instalments with Klarna or PayPal, subject to eligibility. Siko Mobility financing also lets you pay in 3 to 84 instalments on eligible purchases. And we accept bank cards, Apple Pay and Google Pay.

Yes. You have 14 days from receipt to exercise your right of withdrawal, without having to give a reason. The product must come back to us complete, with all its accessories. If it is damaged or has been used beyond what is necessary to check that it works, a deduction corresponding to its loss of value is made from the refund. Return costs remain at your expense. Write to us with your order number before shipping the parcel, and we will tell you what to do.