No, it is new and genuine. We don't sell used or refurbished items. We check it before shipping it.

Yes, the 2-year statutory warranty of conformity covers all our spare parts and accessories. As an official authorised dealer, we are the ones who handle the process. Just open a ticket from your After-sales tickets area or contact our after-sales service.

Delivery not available to the United Kingdom, contact us.

Yes, depending on your eligibility, you can pay in interest-free instalments with Klarna or PayPal. With Siko Mobility financing, you can also pay in 3 to 84 instalments on eligible purchases. And of course, bank cards, Apple Pay and Google Pay are accepted.

Yes, you have 14 days from receipt to exercise your right of withdrawal, with no justification needed. The product must be returned complete, with all its accessories. If it is damaged or has been used beyond a functional test, a deduction corresponding to its loss of value is made from the refund. The return remains at your expense. Before sending anything, contact us with your order number to receive the instructions.