Yes, it is new and genuine. We don't sell used or refurbished items. Each product is checked before we ship it.

It comes with the 2-year statutory warranty of conformity, like all our spare parts and accessories. As an official authorised dealer, we take charge of the process. Simply open a ticket from your After-sales tickets area, or contact our after-sales service.

Delivery not available to the United Kingdom, contact us.

Yes, you can pay in interest-free instalments with Klarna or PayPal, subject to eligibility. To spread the cost over a longer period, Siko Mobility lets you pay in 3 to 84 instalments on eligible purchases. You can also pay by bank card, Apple Pay or Google Pay.

Yes, you have 14 days from receipt to exercise your right of withdrawal, without having to give a reason. The product must come back to us complete, with all its accessories. If it is damaged or used beyond a functional test, it is refunded less a deduction. The return is at your expense. Before shipping the parcel, contact us with your order number, and we will give you the instructions.