This electric scooter is CE certified and RoHS compliant, like every scooter we sell. It is delivered limited to 25 km/h, in line with French and European regulations. It is also DGT approved. That is the approval of the Dirección General de Tráfico, the Spanish equivalent of the French road safety authority.

Yes. It is approved for use on public roads in France, in Spain thanks to its DGT approval, and, more broadly, across Europe. It is delivered limited to 25 km/h, the speed set by French regulations for electric scooters. It is CE and RoHS certified and comes with all the mandatory safety equipment, both in France and across the rest of Europe.

DGT stands for Dirección General de Tráfico, the Spanish body equivalent to the French road safety authority. This approval shows that the scooter meets the safety rules in force in Spain for use on public roads. In line with regulations, it is delivered in France limited to 25 km/h, with CE and RoHS certification.

Yes. All our scooters are new and genuine, straight from the factory. We sell no used, demo or refurbished products. Each scooter is checked and tested before it ships, then stored in France. We are an official authorized dealer of the brands we sell.

The scooter is covered for 24 months against manufacturing defects. The battery is covered for 12 months. Normal wear, impacts, oxidation and consumables such as tires and brake pads are not covered. As an official authorized dealer, we handle the process with the brand. For any warranty claim, first open an after-sales ticket on our website. If needed, we then refer you to an approved shop near you.

Our after-sales service is based in France and handles your requests within 24 to 48 h. Always open an after-sales ticket from your account before going to a shop. We solve the problem remotely whenever we can, or refer you to an approved shop near you. For a simple question, you can also e-mail us or ask our chatbot, available 24/7. We keep a stock of spare parts to make repairs fast.

In mainland France, standard delivery is free. Scooters are delivered from Monday to Friday. A scooter in stock is often delivered 24 to 48 h after it ships. An order paid on a working day before 11 am, Paris time, can ship the same day if the scooter is in stock. The exact lead time is shown on the product page, based on your address and the carrier you choose.

Yes. We deliver to mainland France, the European Union including Belgium, the French overseas territories and many other countries. Delivery costs and lead times are shown when you choose the carrier, before payment. Outside the European Union, customs fees and import taxes are paid by the recipient.

Yes. Depending on your eligibility, you can pay in installments at no cost with Klarna or PayPal. For a longer payment plan, Siko Mobility financing lets you pay in 3 to 84 installments on eligible purchases. You can also pay by bank card, with Apple Pay or with Google Pay.

Yes. You have 14 days from receipt to use your right of withdrawal, without having to give a reason. The scooter must be returned unused, in its original condition and packaging, with all its accessories. Return costs are paid by you. Contact us before sending it to get a quote suited to your model.