It suits Dualtron X Limited, Dualtron X1, Dualtron X2, and Dualtron X2 Up. Other Dualtron models may also be compatible.

The product page gives you the brand, the model and the list of known compatible scooters. As this is an original part, take the one made for your exact model. If in doubt, especially if your model comes in several versions depending on the year, the controller or the battery, send us the model, the serial number and a photo of the part. We will check for you.

Yes, it is an official Dualtron part, intended by the manufacturer for the compatible models. All the original parts we offer are official. The page always says whether it is an original part.

An original part is made by the manufacturer for the model in question. A compatible or custom part may come from another brand. It is still useful for maintenance or customisation, without being the manufacturer's original component. The type of part is always shown on the product page.

Yes, if you are comfortable with mechanics, but it depends on the part. If you prefer, one of our partner repairers can handle it. Our team can also advise you, just write to us with your scooter model.

Yes, it is covered by the manufacturer's warranty, like all our parts and accessories. We handle the process for you, as an official authorised dealer. To use it, open a ticket from your account or contact our after-sales service.

The exact costs and delivery time appear when you choose the carrier, before payment.

Yes, depending on your eligibility, Klarna and PayPal let you pay in interest-free instalments. To spread the cost further, Siko Mobility financing offers payment in 3 to 84 instalments on eligible purchases. Bank cards, Apple Pay and Google Pay are also accepted.

Yes, you have 14 days from receipt to exercise your right of withdrawal, without having to explain why. It must be returned unused, in its original condition and packaging, with all its accessories. For spare parts, a €4 return fee is withheld from the amount refunded. Write to us with your order number before sending the parcel, and we will tell you what to do.