It suits Dualtron City 20Ah and Dualtron City 25Ah. Other Dualtron models may also be compatible.

The product page gives you the brand, the model and the list of known compatible scooters. As this is an original part, take the one made for your exact model. If in doubt, especially if your model comes in several versions depending on the year, the controller or the battery, send us the model, the serial number and a photo of the part. We will check for you.

Yes, it comes from the manufacturer Dualtron and is designed for the compatible models. All the original parts in our catalogue are official. This information is always on the product page.

An original part comes from the manufacturer and was designed for the model in question. A compatible or custom part may come from another brand. It is used for maintenance or customisation, but it is not the manufacturer's original component. The exact type is shown on each product page.

Not necessarily, it all depends on the part and your mechanical skills. If you prefer, have it fitted by one of our partner repairers. Our team is also happy to advise you. Write to us with your scooter model.

Yes. All our products are new and genuine, never used or refurbished. Every product is checked before it ships.

Yes, it is covered by the manufacturer's warranty, like all our spare parts and accessories. As an official authorised dealer, we handle the process on your behalf. For a request, open a ticket from your account or write to our after-sales service.

The exact costs and delivery time appear when you choose the carrier, before payment.

You can pay in interest-free instalments with Klarna or PayPal, depending on your eligibility. For a longer spread, Siko Mobility financing lets you pay in 3 to 84 instalments on eligible purchases. Bank cards, Apple Pay and Google Pay are also accepted.