The compatible models are Dualtron Mini 21Ah, Dualtron Mini Dual Motor 12Ah, Dualtron Mini Dual Motor 15.6Ah, Dualtron Mini Dual Motor 21Ah, Dualtron Mini Limited 13Ah, Dualtron Mini Special 13Ah, and Dualtron Mini Special 21Ah. Other Dualtron models may also fit.

Check the product page, which gives the brand, the model and the list of known compatible scooters. For an original part, take the one that matches your exact model. If there are several versions depending on the year, the controller or the battery, or at the slightest doubt, send us the model, the serial number and a photo of the part.

Yes, it is an official Dualtron part, intended by the manufacturer for the compatible models. All the original parts we offer are official. The page always says whether it is an original part.

It means the part comes from the manufacturer and was designed for the model in question. A compatible or custom part, on the other hand, may come from another brand. It is used for maintenance or customisation, but it is not the manufacturer's original component. The type of part is stated on each product page.

It all depends on the part and your mechanical skills. You can also have one of our partner repairers fit it. Our team can also guide you. Write to us with your scooter model.

Yes, it is new and genuine, like all our products. We check every product before dispatch.

Yes, the manufacturer's warranty covers all our spare parts and accessories. We are an official authorised dealer and we handle the process for you. For any request, open a ticket from your account or contact our after-sales service.

The exact costs and delivery time are shown when you choose the carrier, before you pay.

Klarna and PayPal let you pay in interest-free instalments, subject to eligibility. To spread the cost over a longer period, Siko Mobility financing lets you pay in 3 to 84 instalments on eligible purchases. Bank cards, Apple Pay and Google Pay are of course accepted.