It is compatible with Dualtron Forever 18Ah and Dualtron Forever Limited. Other Dualtron models may also be compatible.

The product page gives you the brand, the model and the list of known compatible scooters. As this is an original part, take the one made for your exact model. If in doubt, especially if your model comes in several versions depending on the year, the controller or the battery, send us the model, the serial number and a photo of the part. We will check for you.

Yes, it comes from the manufacturer Dualtron and is designed for the compatible models. All the original parts in our catalogue are official. This information is always on the product page.

It means the part comes from the manufacturer and was designed for the model in question. A compatible or custom part, on the other hand, may come from another brand. It is used for maintenance or customisation, but it is not the manufacturer's original component. The type of part is stated on each product page.

Yes, if you are comfortable with mechanics, but it depends on the part. If you prefer, one of our partner repairers can handle it. Our team can also advise you, just write to us with your scooter model.

Yes, it is genuine and new. We don't sell used or refurbished items. Every product is checked before it leaves.

Yes, the manufacturer's warranty covers all our spare parts and accessories. We are an official authorised dealer and we handle the process for you. For any request, open a ticket from your account or contact our after-sales service.

The exact costs and delivery time are shown when you choose the carrier, before you pay.

Yes, Klarna and PayPal let you pay in interest-free instalments, depending on your eligibility. To spread the cost further, Siko Mobility offers payment in 3 to 84 instalments on eligible purchases. You can also pay by bank card, Apple Pay or Google Pay.