It is compatible with Dualtron Pop Dual Motor 14Ah, Dualtron Pop Dual Motor 20Ah, and Dualtron Pop Dual Motor 25Ah. It may also suit other Dualtron scooters.

Start with the product page. You will find the brand, the model and the list of known compatible scooters. If it is an original part, take the one for your exact model. A compatible part is not always a like-for-like replacement for the original. If you are unsure, or if your model comes in several versions depending on the year, the controller or the battery, send us the model, the serial number and a photo of the part.

Yes, it is an official Dualtron part, made by the manufacturer for the model in question. Every original part in our catalogue is an official brand part. You will always find this information on the product page.

An original part comes from the manufacturer, designed specifically for the model in question. A compatible or custom part may be made by another brand. It is used for maintenance or customisation, without being the original component. Each product page gives the type of part.

It depends on the part and your mechanical experience. If you prefer, one of our partner repairers can take care of it. For advice, contact our team and tell us your scooter model.

Yes, it is covered by the manufacturer's warranty, like all our spare parts and accessories. As an official authorised dealer, we handle the process with the brand. Open a ticket from your account or contact our after-sales service, and we take care of the rest.

Exact costs and delivery time appear when you choose the carrier, before payment.

You can pay in interest-free instalments with Klarna or PayPal, subject to eligibility. Siko Mobility financing also lets you pay in 3 to 84 instalments on eligible purchases. And we accept bank cards, Apple Pay and Google Pay.

Yes, you have 14 days from receipt to exercise your right of withdrawal, without having to give a reason. The product must come back to us unused, in its original packaging, with all its accessories. For a spare part, allow €4 in return costs, deducted from the refund. Before shipping the parcel, contact us with your order number, and we will give you the instructions.