It suits Dualtron Alien. Other Dualtron models may also take it.

Start from the product page, which shows the brand, the model and the known compatible scooters. For an original part, go by the exact model of your scooter. If you are unsure, or if your model has several versions depending on the year, the controller or the battery, contact us with the model, the serial number and a photo of the part.

Yes, it is the official Dualtron part, designed by the manufacturer for the compatible models. Every original part we sell is an official brand part. You can always find this information on the product page.

An original part comes from the manufacturer, designed specifically for the model in question. A compatible or custom part may be made by another brand. It is used for maintenance or customisation, without being the original component. Each product page gives the type of part.

You can do it yourself if you are comfortable with mechanics, depending on the part. Otherwise, one of our partner repairers can do it for you. For advice, contact us with your scooter model.

No, it is new and genuine. We don't sell used or refurbished items. We check it before shipping it.

Yes. All our spare parts and accessories are covered by the manufacturer's warranty. As an official authorised dealer, we handle the process for you. For any request, open a ticket from your account or contact our after-sales service.

Exact costs and delivery time appear when you choose the carrier, before payment.

You can pay in interest-free instalments with Klarna or PayPal, subject to eligibility. Siko Mobility financing also lets you pay in 3 to 84 instalments on eligible purchases. And we accept bank cards, Apple Pay and Google Pay.