The compatible models are Dualtron Mini 21Ah, Dualtron Mini Limited 13Ah, Dualtron Mini Special 13Ah, Dualtron Mini Special 21Ah, Dualtron Thunder 2 40Ah, Dualtron Ultra 2, Dualtron Ultra 2 Up, Dualtron Ultra One, Dualtron X2, and Dualtron X2 Up. Other Dualtron models may also fit.

Look at the product page first. You will find the brand, the model and the list of known compatible scooters. For an original part, choose the one made for the exact model of your scooter. If in doubt, or if your model comes in several versions depending on the year, the controller or the battery, send us the model, the serial number and a photo of the part. A compatible part is not always a like-for-like replacement for the original.

Yes, it comes from the manufacturer Dualtron and is designed for the compatible models. All the original parts in our catalogue are official. This information is always on the product page.

It means the part comes from the manufacturer and was designed for the model in question. A compatible or custom part, on the other hand, may come from another brand. It is used for maintenance or customisation, but it is not the manufacturer's original component. The type of part is stated on each product page.

It all depends on the part and your mechanical skills. You can also have one of our partner repairers fit it. Our team can also guide you. Write to us with your scooter model.

Yes, it is genuine and new. We don't sell used or refurbished items. Every product is checked before it leaves.

Yes, it is covered by the manufacturer's warranty, like all our spare parts and accessories. As an official authorised dealer, we handle the process on your behalf. For a request, open a ticket from your account or write to our after-sales service.

You see the exact costs and delivery time when you choose the carrier, before you pay.

Depending on your eligibility, you can pay in interest-free instalments with Klarna or PayPal. Siko Mobility financing also lets you pay in 3 to 84 instalments on eligible purchases. You can also pay by bank card, Apple Pay or Google Pay.