It suits Dualtron Raptor 1 and Dualtron Raptor 2. Other Dualtron models may also be compatible.

Check the product page, which gives the brand, the model and the list of known compatible scooters. For an original part, take the one that matches your exact model. If there are several versions depending on the year, the controller or the battery, or at the slightest doubt, send us the model, the serial number and a photo of the part.

Yes, it is an official part from the manufacturer Dualtron, designed for the model in question. Our original parts are official brand parts. The product page always says whether the part is original.

An original part is made by the manufacturer for the model in question. A compatible or custom part may come from another brand. It is still useful for maintenance or customisation, without being the manufacturer's original component. The type of part is always shown on the product page.

It depends on the part and your mechanical experience. If you prefer, one of our partner repairers can take care of it. Our team can also advise you if you contact us with your scooter model.

Yes, it is covered by the manufacturer's warranty, like all our parts and accessories. We handle the process for you, as an official authorised dealer. To use it, open a ticket from your account or contact our after-sales service.

The exact delivery time appears when you choose the carrier, along with the costs, before payment.

Depending on your eligibility, you can pay in interest-free instalments with Klarna or PayPal. Siko Mobility financing also lets you pay in 3 to 84 instalments on eligible purchases. You can also pay by bank card, Apple Pay or Google Pay.

You have 14 days from receipt to exercise your right of withdrawal, without having to give a reason. Send it back unused, in its original condition and packaging, with all its accessories. For a spare part, a €4 return fee is withheld from the refund. Write to us with your order number before sending it, and we will explain what to do.