It is compatible with Dualtron Achilleus 2023 35Ah, Dualtron City, Dualtron City 20Ah, Dualtron City 25Ah, Dualtron New Storm, Dualtron Storm Limited, Dualtron Thunder 2 40Ah, Dualtron Thunder 2 40Ah 2024, Dualtron Victor, Dualtron Victor 24Ah, Dualtron Victor 24Ah 2024, and Dualtron Victor 24Ah Ey4 2025. Other Dualtron scooters may also be compatible.

Check the product page first. You will find the brand, the model and the list of known compatible scooters. For an original part, choose the one for your exact model. If you have any doubt, or if there are several versions depending on the year, the controller or the battery, write to us with the model, the serial number and a photo of the part.

Yes, it is an official Dualtron part, made by the manufacturer for the model in question. Every original part in our catalogue is an official brand part. You will always find this information on the product page.

The original part is supplied by the manufacturer for the model in question. A compatible or custom part is made by another brand. It is used for maintenance or customisation, without being the original component. Each product page states which type of part it is.

It depends on the part and your mechanical experience. If you prefer, one of our partner repairers can take care of it. For advice, contact our team and tell us your scooter model.

Yes, the manufacturer's warranty covers all our spare parts and accessories. As an official authorised dealer, we are the ones who handle the process. Just open a ticket from your account or contact our after-sales service.

The exact delivery time and costs are given when you choose the carrier, before payment.

Yes, in interest-free instalments with Klarna or PayPal, depending on your eligibility. Siko Mobility financing also lets you pay in 3 to 84 instalments on eligible purchases. Bank cards, Apple Pay and Google Pay are accepted too.

Yes, you have 14 days from receipt to exercise your right of withdrawal, with no justification needed. The product must be returned unused, in its original condition and packaging, with all its accessories. For spare parts, a €4 return fee is deducted from the refund. Before sending anything, contact us with your order number to receive the instructions.