It is compatible with Dualtron Raptor 1 and Dualtron Raptor 2. Other Dualtron scooters may also be compatible.

Start with the product page. You will find the brand, the model and the list of known compatible scooters. If it is an original part, take the one for your exact model. A compatible part is not always a like-for-like replacement for the original. If you are unsure, or if your model comes in several versions depending on the year, the controller or the battery, send us the model, the serial number and a photo of the part.

Yes, it is an official Dualtron part, made by the manufacturer for the model in question. Every original part in our catalogue is an official brand part. You will always find this information on the product page.

It is a part supplied by the manufacturer, designed for the model in question. A compatible or custom part comes from another brand. It is used for maintenance or customisation, without being the original component. The product page always states the type of part.

It depends on the part and your mechanical experience. You can also call on one of our partner repairers. For advice, write to us with your scooter model.

Yes. All our spare parts and accessories are covered by the manufacturer's warranty. As an official authorised dealer, we handle the process for you. For any request, open a ticket from your account or contact our after-sales service.

The exact costs and delivery time are shown when you choose the carrier, before payment.

Yes. Depending on your eligibility, you can pay in interest-free instalments with Klarna or PayPal. To spread the cost over a longer period, Siko Mobility financing lets you pay in 3 to 84 instalments on eligible purchases. You can also pay by bank card, with Apple Pay or with Google Pay.

Yes, the right of withdrawal gives you 14 days from receipt, with no reason needed. To do so, send it back unused, in its original condition and packaging, with all its accessories. For spare parts, a €4 return fee is withheld from the refund. Contact us with your order number before sending anything, and we will tell you what to do.