It suits Dualtron Storm Limited and Dualtron Storm Up 35Ah. Other Dualtron models may also be compatible.

Check the product page, which gives the brand, the model and the list of known compatible scooters. For a genuine part, take the one that matches your exact model. If there are several versions depending on the year, the controller or the battery, or at the slightest doubt, send us the model, the serial number and a photo of the part.

Yes, it is a genuine Dualtron part, designed by the manufacturer for the compatible models. All our genuine parts are official brand parts. Each product page states whether the part is genuine.

It means the part comes from the manufacturer and was designed for the model in question. A compatible or custom part, on the other hand, may come from another brand. It is used for maintenance or customisation, but it is not the manufacturer's original component. The type of part is stated on each product page.

It mostly depends on how difficult the fitting is and how comfortable you are with mechanics. If you prefer, one of our partner repairers can take care of it. For advice, contact our team with your scooter model.

Yes, it benefits from the statutory warranty of conformity for 2 years, like all our spare parts and accessories. As an official authorised dealer, we handle the process on your behalf. For a request, open a ticket from your After-sales tickets area or write to our after-sales service.

Delivery not available to the United Kingdom (contact us).

You can pay in instalments at no extra cost with Klarna or PayPal, depending on your eligibility. To spread payments over a longer period, Siko Mobility financing lets you pay in 3 to 84 instalments on eligible purchases. Bank cards, Apple Pay and Google Pay are also accepted.

You have 14 days from receipt to exercise your right of withdrawal, without having to give a reason. Send it back complete, with all its accessories. A product that is damaged or used beyond what is necessary to check that it works is refunded less a deduction corresponding to its loss of value. For a spare part, a €4 return fee is withheld from the refund. Write to us with your order number before sending it, and we will explain what to do.