It suits Dualtron Achilleus, Dualtron Achilleus 35Ah, Dualtron Achilleus 2023 35Ah, Dualtron City, Dualtron City 20Ah, Dualtron City 25Ah, Dualtron Eagle, Dualtron Mini Special 13Ah, Dualtron Mini Special 21Ah, Dualtron Storm Limited, Dualtron Storm Up 35Ah, and Dualtron Thunder 1. Other Dualtron models may also be compatible.

Look at the product page. It shows the brand, the model and the known compatible scooters. Since it is an original part, choose the one for your exact model. If in doubt, send us the model, the serial number and a photo of the part, especially if there are several versions depending on the year, the controller or the battery.

Yes, it is an original Dualtron part, designed by the manufacturer for the model in question. Our original parts are official parts. The product page always shows whether the part is original.

An original part comes straight from the manufacturer, designed for the model in question. A compatible or custom part may come from another brand. It works for maintenance or customisation, but it is not the original component. The product page always shows the type of part.

It depends on the part and your mechanical experience. If you prefer, one of our partner repairers can take care of it. Our team can also advise you if you contact us with your scooter model.

Yes, it is covered by the manufacturer's warranty, like all our spare parts and accessories. As an official authorised dealer, we handle the process on your behalf. For a request, open a ticket from your account or write to our after-sales service.

The exact delivery time appears when you choose the carrier, along with the costs, before payment.

Klarna and PayPal let you pay in interest-free instalments, subject to eligibility. To spread the cost over a longer period, Siko Mobility financing lets you pay in 3 to 84 instalments on eligible purchases. Bank cards, Apple Pay and Google Pay are of course accepted.

You have 14 days from receipt to exercise your right of withdrawal, without having to give a reason. Send it back unused, in its original condition and packaging, with all its accessories. For a spare part, a €4 return fee is withheld from the refund. Write to us with your order number before sending it, and we will explain what to do.