The compatible models are Dualtron Alien. Other Dualtron models may also fit.

Look at the product page. It shows the brand, the model and the known compatible scooters. Since it is an original part, choose the one for your exact model. If in doubt, send us the model, the serial number and a photo of the part, especially if there are several versions depending on the year, the controller or the battery.

Yes, it is an official part from the manufacturer Dualtron, designed for the model in question. Our original parts are official brand parts. The product page always says whether the part is original.

An original part comes from the manufacturer and was designed for the model in question. A compatible or custom part may come from another brand. It is used for maintenance or customisation, but it is not the manufacturer's original component. The exact type is shown on each product page.

Yes, if you are comfortable with mechanics, but it depends on the part. If you prefer, one of our partner repairers can handle it. Our team can also advise you, just write to us with your scooter model.

Yes. All our products are new and genuine, never used or refurbished. Every product is checked before it ships.

Yes, like all our spare parts and accessories, it is covered by the manufacturer's warranty. As an official authorised dealer, we take care of the process for you. For a request, open a ticket from your account or write to our after-sales service.

You see the exact delivery time and costs when you choose the carrier, before you pay.

Yes, depending on your eligibility, Klarna and PayPal let you pay in interest-free instalments. To spread the cost further, Siko Mobility financing offers payment in 3 to 84 instalments on eligible purchases. Bank cards, Apple Pay and Google Pay are also accepted.