It is compatible with Dualtron City, Dualtron City 20Ah, and Dualtron City 25Ah. It may also suit other Dualtron scooters.

Read the product page first, with the brand, the model and the compatibility list. For a genuine part, go for the one made for your exact model. A compatible part is not always a like-for-like replacement for the original. If in doubt, write to us with the model, the serial number and a photo of the part, especially if there are several versions depending on the year, the controller or the battery.

Yes, it is an official Dualtron part, made by the manufacturer for the model in question. Every genuine part in our catalogue is an official brand part. You will always find this information on the product page.

A genuine part is supplied by the manufacturer for the model in question. A compatible or custom part may be made by another brand. It is used for maintenance or customisation, without being the original component. Each product page states which type of part it is.

It depends on your mechanical experience and the part to be replaced. You can also call on one of our partner repairers. For advice, write to us with your scooter model.

Yes. All our spare parts and accessories come with the 2-year statutory warranty of conformity. As an official authorised dealer, we handle the process for you. For any request, open a ticket from your After-sales tickets area or contact our after-sales service.

Delivery not available to the United Kingdom (contact us).

Yes, in instalments at no extra cost with Klarna or PayPal, depending on your eligibility. Siko Mobility financing also lets you pay in 3 to 84 instalments on eligible purchases. Bank cards, Apple Pay and Google Pay are accepted too.

Yes. You have 14 days from receipt to exercise your right of withdrawal, without having to give a reason. The product must come back to us complete, with all its accessories. If it is damaged or has been used beyond what is necessary to check that it works, a deduction corresponding to its loss of value is made from the refund. For a spare part, a €4 return fee is deducted from the refund. Write to us with your order number before shipping the parcel, and we will tell you what to do.