It suits Dualtron City 20Ah and Dualtron City 25Ah. Other Dualtron models may also take it.

Read the product page first, with the brand, the model and the compatibility list. For an original part, go for the one made for your exact model. A compatible part is not always a like-for-like replacement for the original. If in doubt, write to us with the model, the serial number and a photo of the part, especially if there are several versions depending on the year, the controller or the battery.

It is an original part, an official Dualtron part designed for the compatible models. Our original parts come from the brand. The product page always shows the type of part.

An original part is the manufacturer's own, designed for your model. A compatible or custom part comes from another brand. It is useful for maintenance or customisation, but it is not the original component. Each product page shows the type of part.

It depends on the part and your mechanical experience. You can also call on one of our partner repairers. For advice, write to us with your scooter model.

Yes, all our products are new and genuine, never used or refurbished. We inspect every product before dispatch.

Yes, the manufacturer's warranty covers all our spare parts and accessories. As an official authorised dealer, we are the ones who handle the process. Just open a ticket from your account or contact our after-sales service.

The exact costs and delivery time are shown when you choose the carrier, before payment.

Yes. Depending on your eligibility, you can pay in interest-free instalments with Klarna or PayPal. To spread the cost over a longer period, Siko Mobility financing lets you pay in 3 to 84 instalments on eligible purchases. You can also pay by bank card, with Apple Pay or with Google Pay.