It is made for Dualtron Storm Limited and Dualtron Storm Up 35Ah. It may also fit other Dualtron models.

Look at the product page. It shows the brand, the model and the known compatible scooters. Since it is an original part, choose the one for your exact model. If in doubt, send us the model, the serial number and a photo of the part, especially if there are several versions depending on the year, the controller or the battery.

Yes, it comes from the manufacturer Dualtron and is designed for the compatible models. All the original parts in our catalogue are official. This information is always on the product page.

An original part is made by the manufacturer for the model in question. A compatible or custom part may come from another brand. It is still useful for maintenance or customisation, without being the manufacturer's original component. The type of part is always shown on the product page.

It depends on the part and your mechanical experience. If you prefer, one of our partner repairers can take care of it. Our team can also advise you if you contact us with your scooter model.

Yes, like all our spare parts and accessories, it is covered by the manufacturer's warranty. As an official authorised dealer, we take care of the process for you. For a request, open a ticket from your account or write to our after-sales service.

The exact costs and delivery time are shown when you choose the carrier, before you pay.

Yes, depending on your eligibility, Klarna and PayPal let you pay in interest-free instalments. To spread the cost further, Siko Mobility financing offers payment in 3 to 84 instalments on eligible purchases. Bank cards, Apple Pay and Google Pay are also accepted.

Yes, you have 14 days from receipt to exercise your right of withdrawal, with no reason needed. The product must be sent back unused, in its original condition and packaging, with all its accessories. For a spare part, the €4 return fee is deducted from the refund. Before sending it, write to us with your order number, and we will tell you what to do.