It fits Dualtron City, Dualtron City 20Ah, and Dualtron City 25Ah. It may also fit on other Dualtron models.

Start with the product page. You will find the brand, the model and the list of known compatible scooters. If it is an original part, take the one for your exact model. A compatible part is not always a like-for-like replacement for the original. If you are unsure, or if your model comes in several versions depending on the year, the controller or the battery, send us the model, the serial number and a photo of the part.

Yes, it is an official Dualtron part, made by the manufacturer for the compatible models. Our original parts are all official brand parts. The product page always says so.

An original part is the manufacturer's own, designed for your model. A compatible or custom part comes from another brand. It is useful for maintenance or customisation, but it is not the original component. Each product page shows the type of part.

It depends on the part and your mechanical experience. If you prefer, one of our partner repairers can take care of it. For advice, contact our team and tell us your scooter model.

Yes, it is covered by the manufacturer's warranty, like all our spare parts and accessories. As an official authorised dealer, we handle the process with the brand. Open a ticket from your account or contact our after-sales service, and we take care of the rest.

Exact costs and delivery time appear when you choose the carrier, before payment.

Yes. Depending on your eligibility, you can pay in interest-free instalments with Klarna or PayPal. To spread the cost over a longer period, Siko Mobility financing lets you pay in 3 to 84 instalments on eligible purchases. You can also pay by bank card, with Apple Pay or with Google Pay.

Yes, the right of withdrawal gives you 14 days from receipt, with no reason needed. To do so, send it back unused, in its original condition and packaging, with all its accessories. For spare parts, a €4 return fee is withheld from the refund. Contact us with your order number before sending anything, and we will tell you what to do.