It is compatible with Dualtron City 20Ah and Dualtron City 25Ah. It may also suit other Dualtron scooters.

Check the product page first. You will find the brand, the model and the list of known compatible scooters. For an original part, choose the one for your exact model. If you have any doubt, or if there are several versions depending on the year, the controller or the battery, write to us with the model, the serial number and a photo of the part.

Yes, it is the official Dualtron part, designed by the manufacturer for the compatible models. Every original part we sell is an official brand part. You can always find this information on the product page.

The original part is supplied by the manufacturer for the model in question. A compatible or custom part is made by another brand. It is used for maintenance or customisation, without being the original component. Each product page states which type of part it is.

It all depends on the part and your mechanical skills. You can also have one of our partner repairers fit it. Our team can advise you as well. Write to us with your scooter model.

Yes, it is new and genuine. We don't sell used or refurbished items. Each product is checked before we ship it.

Yes, the manufacturer's warranty covers all our spare parts and accessories. As an official authorised dealer, we are the ones who handle the process. Just open a ticket from your account or contact our after-sales service.

You know the exact delivery time and costs as soon as you choose the carrier, before you pay.

Yes, depending on your eligibility, you can pay in interest-free instalments with Klarna or PayPal. With Siko Mobility financing, you can also pay in 3 to 84 instalments on eligible purchases. And of course, bank cards, Apple Pay and Google Pay are accepted.