It is compatible with Dualtron Storm Limited and Dualtron Storm Up 35Ah. Other Dualtron scooters may also be suitable.

Check the product page, which gives the brand, the model and the list of known compatible scooters. For an original part, take the one that matches your exact model. If there are several versions depending on the year, the controller or the battery, or at the slightest doubt, send us the model, the serial number and a photo of the part.

Yes, it is an official part from the manufacturer Dualtron, designed for the model in question. Our original parts are official brand parts. The product page always says whether the part is original.

It means the part comes from the manufacturer and was designed for the model in question. A compatible or custom part, on the other hand, may come from another brand. It is used for maintenance or customisation, but it is not the manufacturer's original component. The type of part is stated on each product page.

It depends on the part and your mechanical experience. If you prefer, one of our partner repairers can take care of it. Our team can also advise you if you contact us with your scooter model.

Yes, it is covered by the manufacturer's warranty, like all our parts and accessories. We handle the process for you, as an official authorised dealer. To use it, open a ticket from your account or contact our after-sales service.

You see the exact delivery time and costs when you choose the carrier, before you pay.

Klarna and PayPal let you pay in interest-free instalments, subject to eligibility. To spread the cost over a longer period, Siko Mobility financing lets you pay in 3 to 84 instalments on eligible purchases. Bank cards, Apple Pay and Google Pay are of course accepted.

You have 14 days from receipt to exercise your right of withdrawal, without having to give a reason. Send it back unused, in its original condition and packaging, with all its accessories. For a spare part, a €4 return fee is withheld from the refund. Write to us with your order number before sending it, and we will explain what to do.