It suits Dualtron Pop Single Motor 14Ah, Dualtron Pop Single Motor 20Ah, and Dualtron Pop Single Motor 25Ah. Other Dualtron models may also be compatible.

The product page is your first reference, with the brand, the model and the list of known compatible scooters. For an original part, ideally take the one made for your exact model. At the slightest doubt, especially if there are several versions depending on the year, the controller or the battery, contact us with the model, the serial number and a photo of the part. A compatible part is not always a like-for-like replacement for the original.

Yes, it is an original Dualtron part, designed by the manufacturer for the model in question. Our original parts are official parts. The product page always shows whether the part is original.

An original part is made by the manufacturer for the model in question. A compatible or custom part may come from another brand. It is still useful for maintenance or customisation, without being the manufacturer's original component. The type of part is always shown on the product page.

Yes, if you are comfortable with mechanics, but it depends on the part. If you prefer, one of our partner repairers can handle it. Our team can also advise you, just write to us with your scooter model.

Yes, it is covered by the manufacturer's warranty, like all our spare parts and accessories. As an official authorised dealer, we handle the process on your behalf. For a request, open a ticket from your account or write to our after-sales service.

The exact costs and delivery time are shown when you choose the carrier, before you pay.

Yes, Klarna and PayPal let you pay in interest-free instalments, depending on your eligibility. To spread the cost further, Siko Mobility offers payment in 3 to 84 instalments on eligible purchases. You can also pay by bank card, Apple Pay or Google Pay.

Yes, you have 14 days from receipt to exercise your right of withdrawal, with no reason needed. The product must be sent back unused, in its original condition and packaging, with all its accessories. For a spare part, the €4 return fee is deducted from the refund. Before sending it, write to us with your order number, and we will tell you what to do.