It is compatible with Dualtron City, Dualtron City 20Ah, and Dualtron City 25Ah. Other Dualtron scooters may also be compatible.

Check the product page first. You will find the brand, the model and the list of known compatible scooters. For an original part, choose the one for your exact model. If you have any doubt, or if there are several versions depending on the year, the controller or the battery, write to us with the model, the serial number and a photo of the part.

Yes. It is an official Dualtron part, designed by the manufacturer for the compatible models. All the original parts we sell are official brand parts. The product page always states whether it is an original part.

An original part comes from the manufacturer, designed specifically for the model in question. A compatible or custom part may be made by another brand. It is used for maintenance or customisation, without being the original component. Each product page gives the type of part.

You can do it yourself if you are comfortable with mechanics, depending on the part. Otherwise, one of our partner repairers can do it for you. For advice, contact us with your scooter model.

Yes, all our products are genuine and new, never used or refurbished. Every product is inspected before it leaves.

Yes, it is covered by the manufacturer's warranty, like all our spare parts and accessories. As an official authorised dealer, we handle the process with the brand. Open a ticket from your account or contact our after-sales service, and we take care of the rest.

The exact costs and delivery time are shown when you choose the carrier, before payment.

Yes, in interest-free instalments with Klarna or PayPal, depending on your eligibility. Siko Mobility financing also lets you pay in 3 to 84 instalments on eligible purchases. Bank cards, Apple Pay and Google Pay are accepted too.