The compatible models are Dualtron Victor 24Ah 2024 and Dualtron Victor Luxury 30Ah 2024. Other Dualtron models may also fit.

Look at the product page first. You will find the brand, the model and the list of known compatible scooters. For an original part, choose the one made for the exact model of your scooter. If in doubt, or if your model comes in several versions depending on the year, the controller or the battery, send us the model, the serial number and a photo of the part. A compatible part is not always a like-for-like replacement for the original.

Yes, it is an original Dualtron part, designed by the manufacturer for the compatible models. All our original parts are official brand parts. Each product page states whether the part is original.

An original part comes straight from the manufacturer, designed for the model in question. A compatible or custom part may come from another brand. It works for maintenance or customisation, but it is not the original component. The product page always shows the type of part.

Not necessarily, it all depends on the part and your mechanical skills. If you prefer, have it fitted by one of our partner repairers. Our team is also happy to advise you. Write to us with your scooter model.

Yes. All our products are new and genuine, never used or refurbished. Every product is checked before it ships.

It is covered by the manufacturer's warranty, like all our spare parts and accessories. We are an official authorised dealer, so we deal with the brand. For a request, open a ticket from your account or contact our after-sales service.

You see the exact costs and delivery time when you choose the carrier, before you pay.

Klarna and PayPal let you pay in interest-free instalments, subject to eligibility. To spread the cost over a longer period, Siko Mobility financing lets you pay in 3 to 84 instalments on eligible purchases. Bank cards, Apple Pay and Google Pay are of course accepted.