The compatible models are Dualtron Pop Dual Motor 14Ah, Dualtron Pop Dual Motor 20Ah, Dualtron Pop Dual Motor 25Ah, Dualtron Pop Single Motor 14Ah, Dualtron Pop Single Motor 20Ah, and Dualtron Pop Single Motor 25Ah. Other Dualtron models may also fit.

Look at the product page. It shows the brand, the model and the known compatible scooters. Since it is an original part, choose the one for your exact model. If in doubt, send us the model, the serial number and a photo of the part, especially if there are several versions depending on the year, the controller or the battery.

Yes, it is an official Dualtron part, intended by the manufacturer for the compatible models. All the original parts we offer are official. The page always says whether it is an original part.

An original part comes straight from the manufacturer, designed for the model in question. A compatible or custom part may come from another brand. It works for maintenance or customisation, but it is not the original component. The product page always shows the type of part.

Yes, if you are comfortable with mechanics, but it depends on the part. If you prefer, one of our partner repairers can handle it. Our team can also advise you, just write to us with your scooter model.

No, it is new and genuine. We don't sell refurbished or used items. It is checked before it ships.

It is covered by the manufacturer's warranty, like all our spare parts and accessories. We are an official authorised dealer, so we deal with the brand. For a request, open a ticket from your account or contact our after-sales service.

You see the exact costs and delivery time when you choose the carrier, before you pay.

Klarna and PayPal let you pay in interest-free instalments, subject to eligibility. To spread the cost over a longer period, Siko Mobility financing lets you pay in 3 to 84 instalments on eligible purchases. Bank cards, Apple Pay and Google Pay are of course accepted.