It suits Dualtron 3, Dualtron Victor, Dualtron Victor 24Ah, Dualtron Victor 30Ah, Dualtron Victor Luxury 24Ah, and Dualtron Victor Luxury 30Ah. Other Dualtron models may also be compatible.

The product page is your first reference, with the brand, the model and the list of known compatible scooters. For an original part, ideally take the one made for your exact model. At the slightest doubt, especially if there are several versions depending on the year, the controller or the battery, contact us with the model, the serial number and a photo of the part. A compatible part is not always a like-for-like replacement for the original.

Yes, it is an official Dualtron part, intended by the manufacturer for the compatible models. All the original parts we offer are official. The page always says whether it is an original part.

An original part comes from the manufacturer and was designed for the model in question. A compatible or custom part may come from another brand. It is used for maintenance or customisation, but it is not the manufacturer's original component. The exact type is shown on each product page.

It depends on the part and your mechanical experience. If you prefer, one of our partner repairers can take care of it. Our team can also advise you if you contact us with your scooter model.

Yes, it is covered by the manufacturer's warranty, like all our parts and accessories. We handle the process for you, as an official authorised dealer. To use it, open a ticket from your account or contact our after-sales service.

You see the exact delivery time and costs when you choose the carrier, before you pay.

Yes, depending on your eligibility, Klarna and PayPal let you pay in interest-free instalments. To spread the cost further, Siko Mobility financing offers payment in 3 to 84 instalments on eligible purchases. Bank cards, Apple Pay and Google Pay are also accepted.

Yes, you have 14 days from receipt to exercise your right of withdrawal, without having to give a reason. It must come back to us unused, in its original condition and packaging, with all its accessories. For spare parts, a return fee of €4 is deducted from the amount refunded. Before sending the parcel, write to us with your order number to receive the instructions.