It suits Dualtron Raptor 1, Dualtron Raptor 2, Dualtron Spider 1, Dualtron Spider 1 Limited, Dualtron Spider 2 24Ah, Dualtron Spider 2 30Ah, Dualtron Ultra 1, Dualtron Ultra 2, and Dualtron Ultra 2 Up. Other Dualtron models may also be compatible.

The product page is your first reference, with the brand, the model and the list of known compatible scooters. For an original part, ideally take the one made for your exact model. At the slightest doubt, especially if there are several versions depending on the year, the controller or the battery, contact us with the model, the serial number and a photo of the part. A compatible part is not always a like-for-like replacement for the original.

Yes, it comes from the manufacturer Dualtron and is designed for the compatible models. All the original parts in our catalogue are official. This information is always on the product page.

It means the part comes from the manufacturer and was designed for the model in question. A compatible or custom part, on the other hand, may come from another brand. It is used for maintenance or customisation, but it is not the manufacturer's original component. The type of part is stated on each product page.

Yes, if you are comfortable with mechanics, but it depends on the part. If you prefer, one of our partner repairers can handle it. Our team can also advise you, just write to us with your scooter model.

Yes, it is covered by the manufacturer's warranty, like all our parts and accessories. We handle the process for you, as an official authorised dealer. To use it, open a ticket from your account or contact our after-sales service.

You see the exact delivery time and costs when you choose the carrier, before you pay.

Yes, depending on your eligibility, Klarna and PayPal let you pay in interest-free instalments. To spread the cost further, Siko Mobility financing offers payment in 3 to 84 instalments on eligible purchases. Bank cards, Apple Pay and Google Pay are also accepted.

Yes, you have 14 days from receipt to exercise your right of withdrawal, without having to give a reason. It must come back to us unused, in its original condition and packaging, with all its accessories. For spare parts, a return fee of €4 is deducted from the amount refunded. Before sending the parcel, write to us with your order number to receive the instructions.