It suits Dualtron Victor 24Ah, Dualtron Victor 30Ah, Dualtron Victor Luxury + 28Ah, Dualtron Victor Luxury + 35Ah, Dualtron Victor Luxury 24Ah, and Dualtron Victor Luxury 30Ah. Other Dualtron models may also be compatible.

Check the product page, which gives the brand, the model and the list of known compatible scooters. For an original part, take the one that matches your exact model. If there are several versions depending on the year, the controller or the battery, or at the slightest doubt, send us the model, the serial number and a photo of the part.

Yes, it comes from the manufacturer Dualtron and is designed for the compatible models. All the original parts in our catalogue are official. This information is always on the product page.

An original part comes straight from the manufacturer, designed for the model in question. A compatible or custom part may come from another brand. It works for maintenance or customisation, but it is not the original component. The product page always shows the type of part.

It all depends on the part and your mechanical skills. You can also have one of our partner repairers fit it. Our team can also guide you. Write to us with your scooter model.

Yes, like all our spare parts and accessories, it is covered by the manufacturer's warranty. As an official authorised dealer, we take care of the process for you. For a request, open a ticket from your account or write to our after-sales service.

You see the exact costs and delivery time when you choose the carrier, before you pay.

Depending on your eligibility, you can pay in interest-free instalments with Klarna or PayPal. Siko Mobility financing also lets you pay in 3 to 84 instalments on eligible purchases. You can also pay by bank card, Apple Pay or Google Pay.

You have 14 days from receipt to exercise your right of withdrawal, with no reason needed. It must be sent back unused, in its original condition and packaging, with all its accessories. For spare parts, a return fee of €4 is deducted from the refund. Start by writing to us with your order number, before shipping the parcel.