It is compatible with Dualtron Spider 1, Dualtron Spider 1 Limited, Dualtron Spider 2 24Ah, and Dualtron Spider 2 30Ah. Other Dualtron scooters may also be suitable.

Check the product page, which gives the brand, the model and the list of known compatible scooters. For an original part, take the one that matches your exact model. If there are several versions depending on the year, the controller or the battery, or at the slightest doubt, send us the model, the serial number and a photo of the part.

Yes, it comes from the manufacturer Dualtron and is designed for the compatible models. All the original parts in our catalogue are official. This information is always on the product page.

An original part comes straight from the manufacturer, designed for the model in question. A compatible or custom part may come from another brand. It works for maintenance or customisation, but it is not the original component. The product page always shows the type of part.

It mostly depends on the part and how comfortable you are with mechanics. If you prefer, one of our partner repairers can take care of it. For advice, contact our team with your scooter model.

It is covered by the manufacturer's warranty, like all our spare parts and accessories. We are an official authorised dealer, so we deal with the brand. For a request, open a ticket from your account or contact our after-sales service.

The exact delivery time appears when you choose the carrier, along with the costs, before payment.

Klarna and PayPal let you pay in interest-free instalments, subject to eligibility. To spread the cost over a longer period, Siko Mobility financing lets you pay in 3 to 84 instalments on eligible purchases. Bank cards, Apple Pay and Google Pay are of course accepted.

You have 14 days from receipt to exercise your right of withdrawal, with no reason needed. It must be sent back unused, in its original condition and packaging, with all its accessories. For spare parts, a return fee of €4 is deducted from the refund. Start by writing to us with your order number, before shipping the parcel.