It is compatible with Dualtron Achilleus 2023 35Ah and Dualtron Thunder 3. Other Dualtron models may also be compatible.

Look at the product page first. You will find the brand, the model and the list of known compatible scooters. For an original part, choose the one made for the exact model of your scooter. If in doubt, or if your model comes in several versions depending on the year, the controller or the battery, send us the model, the serial number and a photo of the part. A compatible part is not always a like-for-like replacement for the original.

Yes, it is an official part from the manufacturer Dualtron, designed for the model in question. Our original parts are official brand parts. The product page always says whether the part is original.

An original part comes straight from the manufacturer, designed for the model in question. A compatible or custom part may come from another brand. It works for maintenance or customisation, but it is not the original component. The product page always shows the type of part.

It mostly depends on the part and how comfortable you are with mechanics. If you prefer, one of our partner repairers can take care of it. For advice, contact our team with your scooter model.

It is covered by the manufacturer's warranty, like all our spare parts and accessories. We are an official authorised dealer, so we deal with the brand. For a request, open a ticket from your account or contact our after-sales service.

The exact costs and delivery time are shown when you choose the carrier, before you pay.

Klarna and PayPal let you pay in interest-free instalments, subject to eligibility. To spread the cost over a longer period, Siko Mobility financing lets you pay in 3 to 84 instalments on eligible purchases. Bank cards, Apple Pay and Google Pay are of course accepted.

You have 14 days from receipt to exercise your right of withdrawal, without having to give a reason. Send it back unused, in its original condition and packaging, with all its accessories. For a spare part, a €4 return fee is withheld from the refund. Write to us with your order number before sending it, and we will explain what to do.