It suits Dualtron Ultra 1, Dualtron Ultra 2, and Dualtron Ultra 2 Up. Other Dualtron models may also be compatible.

Check the product page, which gives the brand, the model and the list of known compatible scooters. For an original part, take the one that matches your exact model. If there are several versions depending on the year, the controller or the battery, or at the slightest doubt, send us the model, the serial number and a photo of the part.

Yes, it is an original Dualtron part, designed by the manufacturer for the compatible models. All our original parts are official brand parts. Each product page states whether the part is original.

It means the part comes from the manufacturer and was designed for the model in question. A compatible or custom part, on the other hand, may come from another brand. It is used for maintenance or customisation, but it is not the manufacturer's original component. The type of part is stated on each product page.

It all depends on the part and your mechanical skills. You can also have one of our partner repairers fit it. Our team can also guide you. Write to us with your scooter model.

It is covered by the manufacturer's warranty, like all our spare parts and accessories. We are an official authorised dealer, so we deal with the brand. For a request, open a ticket from your account or contact our after-sales service.

The exact delivery time appears when you choose the carrier, along with the costs, before payment.

Yes, depending on your eligibility, Klarna and PayPal let you pay in interest-free instalments. To spread the cost further, Siko Mobility financing offers payment in 3 to 84 instalments on eligible purchases. Bank cards, Apple Pay and Google Pay are also accepted.

Yes, you have 14 days from receipt to exercise your right of withdrawal, without having to explain why. It must be returned unused, in its original condition and packaging, with all its accessories. For spare parts, a €4 return fee is withheld from the amount refunded. Write to us with your order number before sending the parcel, and we will tell you what to do.