It suits Dualtron Alien. Other Dualtron models may also take it.

Read the product page first, with the brand, the model and the compatibility list. For an original part, go for the one made for your exact model. A compatible part is not always a like-for-like replacement for the original. If in doubt, write to us with the model, the serial number and a photo of the part, especially if there are several versions depending on the year, the controller or the battery.

Yes, it is an official Dualtron part, made by the manufacturer for the model in question. Every original part in our catalogue is an official brand part. You will always find this information on the product page.

An original part is the manufacturer's own, designed for your model. A compatible or custom part comes from another brand. It is useful for maintenance or customisation, but it is not the original component. Each product page shows the type of part.

You can do it yourself if you are comfortable with mechanics, depending on the part. Otherwise, one of our partner repairers can do it for you. For advice, contact us with your scooter model.

Yes, it is new and genuine. We don't sell used or refurbished items. Each product is checked before we ship it.

Yes. All our spare parts and accessories are covered by the manufacturer's warranty. As an official authorised dealer, we handle the process for you. For any request, open a ticket from your account or contact our after-sales service.

The exact delivery time and costs are given when you choose the carrier, before payment.

You can pay in interest-free instalments with Klarna or PayPal, subject to eligibility. Siko Mobility financing also lets you pay in 3 to 84 instalments on eligible purchases. And we accept bank cards, Apple Pay and Google Pay.