Suspension for Dualtron X2, X2 Up, X1 & X
Customer support 7 days a week
Delivery 48h to 72h
24-month warranty
Over 100 approved repairers for after-sales and warranty
Availability
Information
2-year warranty: Full cover against manufacturing defects.
After-sales 7 days a week: A passionate, skilled and professional team at your service.
Compatibility
And other compatible Dualtron models...
Frequently asked questions
It fits Dualtron X1, Dualtron X2, and Dualtron X2 Up. It may also suit other Dualtron models.
Check the product page first. You will find the brand, the model and the list of known compatible scooters. For an original part, choose the one for your exact model. If you have any doubt, or if there are several versions depending on the year, the controller or the battery, write to us with the model, the serial number and a photo of the part.
It is an original part, an official Dualtron part designed for the compatible models. Our original parts come from the brand. The product page always shows the type of part.
An original part comes from the manufacturer, designed specifically for the model in question. A compatible or custom part may be made by another brand. It is used for maintenance or customisation, without being the original component. Each product page gives the type of part.
You can do it yourself if you are comfortable with mechanics, depending on the part. Otherwise, one of our partner repairers can do it for you. For advice, contact us with your scooter model.
Yes, all our products are genuine and new, never used or refurbished. Every product is inspected before it leaves.
It comes with the manufacturer's warranty, like all our spare parts and accessories. As an official authorised dealer, we take charge of the process. Simply open a ticket from your account, or contact our after-sales service.
Exact costs and delivery time appear when you choose the carrier, before payment.
You can pay in interest-free instalments with Klarna or PayPal, subject to eligibility. Siko Mobility financing also lets you pay in 3 to 84 instalments on eligible purchases. And we accept bank cards, Apple Pay and Google Pay.
Yes, you have 14 days from receipt to exercise your right of withdrawal, with no justification needed. The product must be returned unused, in its original condition and packaging, with all its accessories. For spare parts, a €4 return fee is deducted from the refund. Before sending anything, contact us with your order number to receive the instructions.
Our guarantees
Manufacturer warranty
All our accessories and spare parts are covered by the manufacturer warranty.
As an official authorised dealer, we handle the entire process so you save time and hassle.
Verified products
Every product is checked before shipping to ensure quality and full compliance.
Our entire stock is managed in France so you get a fast, carefully packed delivery.
Responsive after-sales
Our after-sales team handles all your requests with care and speed.
Feel free to contact us with any question or support need; we're with you at every step.
14-day right of withdrawal
You have 14 days from receiving your order to change your mind.
The product can be returned in its original packaging with no justification required.
More information about our warranties
You'll find full details of our warranty terms and how our after-sales service works on our dedicated warranties and after-sales page.
Feel free to contact us with any questions about your purchase; our team is here to help.
Manufacturer warranty
All our accessories and spare parts are covered by the manufacturer warranty.
As an official authorised dealer, we handle the entire process so you save time and hassle.
Responsive after-sales
Our after-sales team handles all your requests with care and speed.
Feel free to contact us with any question or support need; we're with you at every step.
More information about our warranties
You'll find full details of our warranty terms and how our after-sales service works on our dedicated warranties and after-sales page.
Feel free to contact us with any questions about your purchase; our team is here to help.
Verified products
Every product is checked before shipping to ensure quality and full compliance.
Our entire stock is managed in France so you get a fast, carefully packed delivery.
14-day right of withdrawal
You have 14 days from receiving your order to change your mind.
The product can be returned in its original packaging with no justification required.
Tags
References
- ID:
- ae3e874f-3c60-473b-a848-299f8fb0c529
- Slug:
- suspension-dualtron-x-x2-up
- EAN:
- 3701122109837









