It suits Dualtron Victor Luxury + 28Ah and Dualtron Victor Luxury + 35Ah. Other Dualtron models may also take it.

Read the product page first, with the brand, the model and the compatibility list. For an original part, go for the one made for your exact model. A compatible part is not always a like-for-like replacement for the original. If in doubt, write to us with the model, the serial number and a photo of the part, especially if there are several versions depending on the year, the controller or the battery.

Yes, it is the official Dualtron part, designed by the manufacturer for the compatible models. Every original part we sell is an official brand part. You can always find this information on the product page.

An original part comes from the manufacturer, designed specifically for the model in question. A compatible or custom part may be made by another brand. It is used for maintenance or customisation, without being the original component. Each product page gives the type of part.

You can do it yourself if you are comfortable with mechanics, depending on the part. Otherwise, one of our partner repairers can do it for you. For advice, contact us with your scooter model.

It comes with the manufacturer's warranty, like all our spare parts and accessories. As an official authorised dealer, we take charge of the process. Simply open a ticket from your account, or contact our after-sales service.

The exact delivery time and costs are given when you choose the carrier, before payment.

Yes, in interest-free instalments with Klarna or PayPal, depending on your eligibility. Siko Mobility financing also lets you pay in 3 to 84 instalments on eligible purchases. Bank cards, Apple Pay and Google Pay are accepted too.

Yes, you have 14 days from receipt to change your mind, without having to give a reason. It simply has to come back to us unused, in its original condition and packaging, with all its accessories. For a spare part, allow €4 in return costs, withheld from the refund. Contact us with your order number before shipping the parcel to receive the instructions.