It suits Dualtron Ultra 1. Other Dualtron models may also take it.

Start with the product page. You will find the brand, the model and the list of known compatible scooters. If it is an original part, take the one for your exact model. A compatible part is not always a like-for-like replacement for the original. If you are unsure, or if your model comes in several versions depending on the year, the controller or the battery, send us the model, the serial number and a photo of the part.

Yes, it is an official Dualtron part, made by the manufacturer for the compatible models. Our original parts are all official brand parts. The product page always says so.

The original part is supplied by the manufacturer for the model in question. A compatible or custom part is made by another brand. It is used for maintenance or customisation, without being the original component. Each product page states which type of part it is.

You can do it yourself if you are comfortable with mechanics, depending on the part. Otherwise, one of our partner repairers can do it for you. For advice, contact us with your scooter model.

No, it is new and genuine. We don't sell used or refurbished items. We check it before shipping it.

Yes, the manufacturer's warranty covers all our spare parts and accessories. As an official authorised dealer, we are the ones who handle the process. Just open a ticket from your account or contact our after-sales service.

The exact delivery time and costs are given when you choose the carrier, before payment.

Yes, depending on your eligibility, you can pay in interest-free instalments with Klarna or PayPal. With Siko Mobility financing, you can also pay in 3 to 84 instalments on eligible purchases. And of course, bank cards, Apple Pay and Google Pay are accepted.