It suits Dualtron Victor 24Ah 2024 and Dualtron Victor 24Ah Ey4 2025. Other Dualtron models may also take it.

Check the product page first. You will find the brand, the model and the list of known compatible scooters. For an original part, choose the one for your exact model. If you have any doubt, or if there are several versions depending on the year, the controller or the battery, write to us with the model, the serial number and a photo of the part.

Yes, it is an official Dualtron part, made by the manufacturer for the compatible models. Our original parts are all official brand parts. The product page always says so.

An original part comes from the manufacturer, designed specifically for the model in question. A compatible or custom part may be made by another brand. It is used for maintenance or customisation, without being the original component. Each product page gives the type of part.

You can do it yourself if you are comfortable with mechanics, depending on the part. Otherwise, one of our partner repairers can do it for you. For advice, contact us with your scooter model.

Yes, it is new and genuine. We don't sell used or refurbished items. Each product is checked before we ship it.

It is covered by the manufacturer's warranty, like all our spare parts and accessories. Being an official authorised dealer, we deal with the brand. Just open a ticket from your account or write to our after-sales service.

The exact costs and delivery time are shown when you choose the carrier, before payment.

You can pay in interest-free instalments with Klarna or PayPal, subject to eligibility. Siko Mobility financing also lets you pay in 3 to 84 instalments on eligible purchases. And we accept bank cards, Apple Pay and Google Pay.